Locate the sip_YourProfileName folder and delete it if it exists. Close all other Office Applications.Ĭ:\Users\\AppData\Local\Microsoft\Office\16.0\Lync – you can get here quickly by going to Start > Run > %appdata$% > Enter.ħ. Click the gear, choose File> Exit to exit and close Skype. In the pop-up window to forget sign in info, click Yes.ĥ. On the Sign In window, choose the link to Delete my sign-in info.Ĥ. Choose File – Sign Out to log out of Skype for Business.ģ. In the Skype main windows, click the gear in the top right-hand corner.Ģ. To fix this problem without re-installing Microsoft Office or Skype, clear the Skype Cache by doing the following (which I found in an MS Support forum here.)ġ. We can see that the emoticons have been replaced by (rock)(dance).
#Make skype for business mac not open on startup how to#
How to repair and fix Skype for Business 2016 by clearing the cache, and get back the emoticons which have been replaced by words in parenthesis.įor example, an associate sent me the following screenshot:
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